Privacy Policy

Last updated: August 26, 2025

Olivia Hannah Creative Consulting (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your information when you interact with our website and services.

Information we collect

We collect personal information in two ways:

1. Information you provide directly
When you complete a consultation request form, sign up for updates, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Any other information you choose to provide

2. Information collected automatically
We use Google Analytics to gather information about how visitors use our site. This may include:

  • IP address

  • Browser and device details

  • Pages visited and time spent on site

  • Referral sources

  • General location data

Google Analytics uses cookies and similar technologies to collect and analyse information about website usage.

How we use your information

We use the information we collect to:

  • Respond to enquiries and provide consultation services

  • Send follow-up communications (if you have opted in)

  • Improve our website and services through analytics

  • Run advertising and retargeting campaigns

Sharing of information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website, send communications, or analyse performance (e.g. hosting providers, email platforms, Google Analytics).

Cookies and tracking

Our site uses cookies to support Google Analytics and advertising features. You can control cookie preferences through your browser settings or opt out of Google Analytics tracking by visiting Google’s opt-out page.

Data retention

We keep your personal information only as long as necessary to provide our services and comply with legal obligations.

Security

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. However, no method of transmission over the internet is 100% secure.

Your rights

Depending on where you live, you may have rights to access, update or delete your personal information, and to opt out of marketing communications. If you wish to exercise these rights, please contact us.

Updates to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Olivia Hannah Creative Consulting
Avalon Beach, Sydney, NSW, Australia
Email: olivia@oliviahannah.com.au